SHIPPING - GIANNOPOULOS.GR | OFFICIAL RETAILERS | Designer Brands

Shipping Policy

We like to keep things nice and simple, even when it comes to shipping. So here are our simple to understand shipping terms:

Goal - It is our goal to ship your product within 1 business day of your purchase. But things do come up that we can’t control so we may need to take up to 3 business days. In a very rare situation that we experience a natural disaster, act of war or other extreme situation or event that prevents us or other businesses from functioning normally, we may take a little longer.

EUROPE-We use DHL Express OR Registered Mail for shipping your order in Europe. 

DHL Express arrives in your destination in most regions in 1-2 days and in some cases in 3. If your address is in a place, difficult to reach, your order may come in 4 days.

Registered Mail is the least expensive, tracking is good and transit times very adequate.The shipping prices quoted in your shopping cart are provided upon your checkout.

REST OF THE WORLD- We use DHL Express OR Registered Mail for shipping your order Worldwide. 

Registered Mail is the least expensive, tracking is good and transit times very adequate.The shipping prices quoted in your shopping cart are provided upon your checkout.

GREECE - We use Geniki Taxydromiki for shipping your order within Greece. Geniki Taxydromiki is the best and fastest Greek Carrier, tracking is good and transit times very adequate.The shipping prices quoted in your shopping cart are provided upon your checkout.

Shipping Territory - We ship our products worldwide. Not all shipping carriers or shipping methods will be available to all areas. In some locations there may be additional fees or customs duties imposed on your package by your local authorities. It is your responsibility to contact your local postal service authorities to find out if you’ll have to pay extra fees or customs duties to get your products.

Free Shipping - Sometimes we may offer a free shipping promotion. These free shipping promotions may be for specific products or applicable store-wide; either way we will do our best to let you know the specific details of the promotion running at the time. If you purchase an item that is associated with a free shipping promotion and an item without one, we may ship the items separately or together. We will choose the method that is fastest and least expensive to you. As a general rule, when we ship items for free we reserve the right to choose the carrier and service we would like to use. Our preferred carrier and service for our free shipping promotions will mostly be Geniki Taxydromiki for Greece and Registered Mail for worldwide shipping.

Shipping fees cannot be refunded, even when they are offered as ''free shipping''.

If you have any questions regarding our shipping terms, please do not hesitate to contact us.

We will be happy to assist you.